The Gentell Nutritional Services Advantage
As part of Gentell's one-stop shop for all Part B products, Gentell Nutritional Services simplifies ordering for enteral, ostomy, urological, and tracheostomy products.
Innovative Supply Group, a leading provider of enteral, ostomy, urological, and tracheostomy products is now part of Gentell. We are proud to be the largest provider of wound care and enteral supplies to long-term care facilities in the United States. Customers benefit from our simplified ordering and delivery of GNS products along with our wound care supplies.
Gentell is a trusted leader in delivering essential care products and services for long-term care facilities across the United States. By choosing Gentell, you gain a single-source provider for enteral, ostomy, tracheostomy, and urologic supplies and services in addition to wound care.
We take the work out of ordering, backed by the support of our dedicated clinical team. Our network of distribution centers employ specially trained customer service delivery drivers to ensure fast, reliable delivery.
Gentell Nutritional Services streamlines the process of managing enteral nutrition for long-term care facilities. We collaborate closely with the facility’s point of contact to create a comprehensive facility profile and patient listing. By integrating with major EMR systems, we are able to identify required supplies and ensure seamless delivery and billing, reducing administrative burdens for nursing home staff.
From onboarding facility to ongoing support, our approach prioritizes efficiency and exceptional service. You can expect:
Onboarding and Daily Support
- A dedicated field clinician ensures smooth operations and on-time service.
- Facility staff receive education and training on product therapies, insurance billing, and documentation needs.
Ordering and Delivery Process
- An ordering physician must submit documentation of medical necessity to determine insurance coverage.
- Supplies for the first month (30 days) are shipped within two days of the order.
- Reorders are confirmed and placed three to five days before the end of the current 30-day cycle.
Our team takes care of reorders and offers regular reporting and spend analysis upon request, for qualifying residents, Medicare and other insurances covering medically necessary enteral supplies. As a Medicare-approved provider, we maintain deep expertise in Medicare guidelines, criteria, and allowable services.
For residents without insurance benefits, our optional Nutrition for All program allows facilities to manage payments effectively.
Gentell is a trusted leader in delivering essential care products and services for long-term care facilities across the United States. By choosing Gentell, you gain a single-source provider for enteral, ostomy, tracheostomy, and urologic supplies and services in addition to wound care.
We take the work out of ordering, backed by the support of our dedicated clinical team. Our network of distribution centers employ specially trained customer service delivery drivers to ensure fast, reliable delivery.
Gentell Nutritional Services streamlines the process of managing enteral nutrition for long-term care facilities. We collaborate closely with the facility’s point of contact to create a comprehensive facility profile and patient listing. By integrating with major EMR systems, we are able to identify required supplies and ensure seamless delivery and billing, reducing administrative burdens for nursing home staff.
From onboarding facility to ongoing support, our approach prioritizes efficiency and exceptional service. You can expect:
Onboarding and Daily Support
- A dedicated field clinician ensures smooth operations and on-time service.
- Facility staff receive education and training on product therapies, insurance billing, and documentation needs.
Ordering and Delivery Process
- An ordering physician must submit documentation of medical necessity to determine insurance coverage.
- Supplies for the first month (30 days) are shipped within two days of the order.
- Reorders are confirmed and placed three to five days before the end of the current 30-day cycle.
Our team takes care of reorders and offers regular reporting and spend analysis upon request, for qualifying residents, Medicare and other insurances covering medically necessary enteral supplies. As a Medicare-approved provider, we maintain deep expertise in Medicare guidelines, criteria, and allowable services.
For residents without insurance benefits, our optional Nutrition for All program allows facilities to manage payments effectively.
Why Gentell Nutritional Services?
Gentell is a trusted leader in delivering essential care products and services for long-term care facilities across the United States. By choosing Gentell, you gain a single-source provider for enteral, wound care, ostomy, tracheostomy, and urologic supplies and services.
Gentell has created a network of warehouses and a fleet of trucks to improve customer efficiency and experience. Receive your products delivered directly from one of Gentell’s nationwide warehouses. We ensure fast, reliable delivery, improving both customer experience and efficiency.