Call Gentell today: 800-840-9041 / 215-788-2700

Gentell Fastcare Support

Gentell installs and tests every machine that goes into the field.  If your tablet is not working properly, please contact your Gentell WES or call 800-840-9041, and ask for Fastcare Support. You can also email us at

NOTE:  Finalizing is no longer required as the last step in evaluating wounds.  More info

Fastcare support is always available in the help button in the upper right corner of the Fastcare screen:

Fastcare Help Button leads to Fastcare Support FAQs

Complete list of Fastcare Procedural FAQs


Most Popular Fastcare Questions

Fastcare Training: Videos & Procedures for Main Topics

How do I login to Fastcare?  What if I forgot my password?

What do the buttons on the main Fastcare screen do?

What does the place order button do?

How can I produce and print Fastcare reports?

What does the Facility | QAPI Report button do?

How do I do a wound evaluation?

How can I look up a product and find Safety Data Sheets (SDS)?

How should I handle Assignment of Benefits (AOBs)?


Download Gentell Fastcare Wallpaper for your Tablet

  • Product Catalog

    Gentell supplies a complete line of advanced wound care, skin protection & sanitizing products. For detailed information on any product, please browse our catalog.

  • We Make It Better

    Gentell has been a leader in wound therapy and skin care since 1994. See why Gentell makes sense for your facilities.

  • Gentell Fastcare

    See why Gentell is the future of wound care in a live demo of the groundbreaking system.